How much do you know about Artificial Intelligence? Do you anticipate using it in the near future? Artificial Intelligence is a subject I know little about but have experienced. Every time I call to check my credit card balance an artificially generated voice...

Do incentive programs improve work performance? Can incentive programs have unintended consequences?   I have mixed feelings about incentive programs. I am a self-starter who believes that a job well done is its own reward. Ironically, I benefited from an incentive...

Do you enjoy appraising employees’ performance? Do you look forward to receiving feedback from your boss? Having an organizational mission, vision, goals, and objectives is great. In the sports world, that’s called the X’s and the O’s. But any coach will tell you,...