After working for years in large bureaucratic organizations, I became a certified life coach specializing in work relationships. You might think it's ironic, leaving the workplace and then reentering it as a coach. I view it as a natural progression. I enjoyed...

Toxic criticism is the opposite of constructive feedback. It is the act of criticizing, usually unfavorably. Whereas constructive feedback is the transmission of evaluative or corrective information about an action, event or process. Those who criticize do it...

According to Jamil Zaki, Stanford University professor, psychologists found that empathy has declined precipitously over the past 40 years in this country and around the world. This makes the work of organization leaders that much harder. Workplace leaders are...