by Edward | Feb 23, 2024 | Uncategorized
Work Relationships Matter: How Mistakes Can Serve You How do you feel when you make a mistake? How can making mistakes help you? “If you don’t know failure, you will never know success” – Sugar Ray Leonard. Sugar Ray was a very successful boxer yet attributes...
by Edward | Feb 15, 2024 | Uncategorized
Can you love others if you don’t love yourself? What is self-love? This is Valentine’s Day, a day to show how much you love someone. There are three types of love. They are as follows: 1) Eros love is based on feelings and is me-oriented; 2) Agape love is...
by Edward | Feb 8, 2024 | Uncategorized
When was the last time you severed relations with a company or individual? How do you prepare yourself to deal with customer complaints? Last week I talked about cancelling a subscription with a software company. The company didn’t do anything wrong. It was a “It’s...
by Edward | Feb 1, 2024 | Uncategorized
What is the value of customer service surveys? When are you most likely to complete customer service surveys? More often than not, I am asked to complete a customer service survey when I make an inquiry at a financial institution, hospital visit, or other...
by Edward | Jan 25, 2024 | Uncategorized
Is self-promotion good or bad? How do you think employers perceive self-promoters? I heard a story about job hopping on WSJ Radio last week. My have things changed! My parents’ generation believed that once a person got a job, they should hold it for life. They...
